PRIVACY POLICY

Last Updated: 13 February 2002

Privacy and Security

Dental-Consults is very aware of the sensitive and private nature of personal medical information. We have used the best of information technology to develop a web-based consultation service that guarantees a greater level of security for your patient information than that provided by any conventional paper based or office based electronic health record. You can be confident that when interacting with our site you can extend us a higher, if not the same, level of trust than that you enjoy with your conventional referals.

Dental-Consults has established this privacy statement in order to demonstrate our firm commitment to user privacy. It is the basis by which we can provide you with a safe and secure means to store your patient records on our servers.

Your Rights

In the face of rapidly changing technology, Governments concerned about your Privacy are drafting and implementing legislation to protect your interests. In the UK, there is at present no legal or ethical framework that covers electronic consultations. E-commercial laws will need to be adapted to cover e-heath. Dentists have a right to expect that our teledentistry systems are secure and will not in any way violate their privacy. The confidentiality of your information is always preserved. Measures must be taken to ensure that unauthorised interception can be prevented. Even if the transmitted information is intercepted, it cannot be read and therefore the information is not valid. Dental-Consults complies with the UK Data Protection Act 1998.

Our policy provides the referring dentist with complete consumer control over content and access to personal registration information. This makes it simple for us to comply with important components of privacy legislation that insist that consumers have the right to know why a private sector organisation is collecting their personal information, what information it holds about them, how it will use the information and who else will get the information. The dentist can readily see his profile details and correct it if it is wrong. All patient information is available for view to the referring dentist and the consultant only. To ensure that data is stored and transferred safely and securely, hardware and technical encryption solutions that meet international standards have been implemented. Confidentiality and security is paramount and no clinical information or identifying data is passed onto a third party.

Our Web site disclaimer does not remove any benefits that you may enjoy from consumer protection legislation in your country of residence. Our Terms and Conditions outline our mutual rights and obligations.

Contact Information

Our site's registration form requires dentists to give us contact information. We do not share any information with any third party.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. These security measures include encryption techniques and site-wide backups. To ensure that data is stored and transferred safely and securely, hardware and technical solutions that meet international standards have been implemented. Electronic firewall protection and encryption devices have been integrated into the Dental-Consults network to prevent unauthorised access to your records.

Please note that you should NEVER give your password to another person. Dental-Consults will NEVER ask you for your password.

Dental-Consults also employs the standards of recognised accreditation organisations such as "Health on the Net" and abides by the provisions of relevant privacy legislation.

We subscribe to the HONcode principles. Verify here.

Data Longevity

Your record is only kept online while you subscribe to the service. Data related to consultations made will be kept offline for the periods required by the various international data regulations.

Payment Data

No financial information (like credit card numbers) is stored on our site as Dental-Consults contracts a secure specialist financial processor WorldPay to process all orders.

Your IP Address

We use your IP address to monitor web traffic to the Dental-Consults site as a security policy.

Cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use "cookies" to identify you when you visit this Web site and to keep track of your browsing patterns and build up a demographic profile. Our use of cookies also allows registered users to be presented with a personalised version of the site and have access to information about their account.

Choice/Opt-Out

Our site provides users with the opportunity to opt-out of receiving future communications from Dental-Consults.

Links to Other Web sites

Our site contains some links to other Web sites. Dental-Consults cannot be responsible for the privacy practices or the content of such web sites.

Honesty in Advertising and Editorial Policy

Support for this web site will be clearly identified, including the identities of commercial and non commercial organisations that have contributed funding or services for the site. Our site does not accept advertising and if any other promotional material is used it will be presented to viewers in a manner and context that facilitates differentiation between it and the original editorial created by Dental-Consults.

Dental-Consults Privacy Policies

Dental-Consults has detailed and comprehensive internal privacy policies that cover: access, information back-up and security, secure connections, email, acccess to patient information, collection of information, accuracy and correction, longevity, unique identifiers, and compliance. If you wish to view these policies contact us.

Contacting Dental-Consults

Full details are at Contact Us.